At WillPWR Health, we take the privacy and security of your personal health information (PHI) seriously.

In compliance with the Health Insurance Portability and Accountability Act (HIPAA), we are committed to safeguarding your PHI and ensuring that it is used only as necessary to provide you with high-quality healthcare services.

Our Commitment to HIPAA Compliance

  • Confidentiality: We ensure that all Protected Health Information (PHI), whether stored electronically, on paper, or shared orally, is kept confidential and secure. We only share your PHI with authorized personnel who need it to provide you with healthcare services or perform essential business functions.

  • Security: We implement industry-standard physical, administrative, and technical safeguards to protect your PHI from unauthorized access, use, or disclosure. This includes data encryption, secure record-keeping systems, and employee training on HIPAA regulations and best practices.

  • Access Control: Access to your PHI is strictly limited to authorized healthcare providers and personnel involved in your care. All employees, contractors, and business associates are required to sign confidentiality agreements and undergo training to comply with HIPAA standards.

How We Use and Share Your PHI

In accordance with HIPAA regulations, we may use and disclose your PHI for the following purposes:

  • Treatment: To provide, coordinate, and manage your healthcare and related services.
  • Payment: To process claims and receive payment from your health insurance provider for services rendered.
  • Healthcare Operations: To evaluate and improve our clinic’s operations, quality of care, and compliance with healthcare laws.

Other uses and disclosures of your PHI require your written authorization unless otherwise permitted or required by law (e.g., in the event of a public health emergency or legal investigation).

Your Rights Under HIPAA

As a patient, you have the following rights regarding your PHI:

  • Right to Access: You may request a copy of your medical records and PHI.
  • Right to Amend: You have the right to request corrections to your PHI if you believe it is inaccurate or incomplete.
  • Right to Restrict Use and Disclosure: You may request limitations on how your PHI is used or shared, although this may affect the services we are able to provide.
  • Right to Confidential Communications: You may request that we communicate with you in a specific way (e.g., via email or phone).
  • Right to an Accounting of Disclosures: You can request a list of instances where your PHI was disclosed for purposes other than treatment, payment, or healthcare operations.

HIPAA Complaints

If you believe your privacy rights have been violated, you have the right to file a complaint with WillPWR Health or directly with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.

To file a complaint or if you have any questions regarding our HIPAA compliance, please contact